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NCDOT asks public for feedback to improve service

For the sixth year, the state Department of Transportation is asking the public for feedback on how the agency…

For the sixth year, the state Department of Transportation is asking the public for feedback on how the agency is performing and ways it can improve its service.

Participation can help the department identify ways to make North Carolina transportation services safer, more efficient and better focused on the public’s needs, officials said.

North Carolina State University’s Institute for Transportation Research and Education administers the 15-minute survey that is grouped into eight core transportation services: motor vehicle transportation, bicycle, pedestrian, transit, passenger rail, ferry, general aviation and the Division of Motor Vehicles.

The North Carolina General Assembly requires the survey and results be used to measure the department’s performance.

Survey responses must be received by the end of the month. The results are to be available to the public on the agency’s website, www.ncdot.gov, by March.

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